and show easy ways to fix them so your visitors enjoy their visit with you, consider you the go-to provider for your product or service time after time, and sing your praises to their friends, families and associates.
Happier customers, additional positive word-of-mouth traffic, and more money for your business or cause.
Our evaluators will visit your site or app and...
We'll find and recruit test participants and pay their incentive fees. Recruitment and incentive pay for regular test participants are included in your cost. (Optional: for an additional fee you can define specific demographics for test participants.)
A professional usability expert will work with two actual users to perform home page analysis and 3 identified tasks on your website or app using live moderated remote testing. We then apply an adaptive heuristic evaluation to the test session results.
We'll evaluate the test sessions and carefully analyze the three key problems that most users will encounter.
We'll suggest specific changes and include wire-frame or mock-up images of your site showing how to fix the problems. We'll strive to make the smallest-but-most-effective changes possible so you can implement them quickly with minimal effort.
You'll receive a full report in PDF format. (Optional: For an additional fee you can order full color, printed copies of the report which will be sent to you via FedEx.)
1. Every website has problems. We make finding and fixing them fast and easy.
It's a fact: There isn't a site on the Web or an application on the planet that can't be measurably improved. Our usability tests focus on your visitors' actual experience. Receive an unbiased, fresh look at what happens inside visitors' heads as they navigate your site. And if you have a mock-up of an upcoming site, we'll test it to identify key usability issues before you go to the time and expense of final design and programming. Usability testing can save you a bundle.
Because of rigorous usability testing prior to launch, top-performing websites like Amazon, NYTimes, and others continue to reap stellar rewards with minimal results and downtime. The only surefire way to know how happy your target audience will be is to pre-determine where the hiccups are and eliminate them. With usability testing, unrecognized problems will stick out like a sore thumb.
2. We guarantee to find at least 3 key usability problems or you won't pay a dime.
That's our guarantee. And when we do identify your issues, each one will generally be easy to fix. We'll analyze the test sessions and identify 3 key problems our test participants encountered.
3. We'll show you how to EASILY fix the problems.
Using easy-to-understand mock-ups, we'll provide specific suggestions to fix the problem. We'll identify quick and easy fixes that you can implement with minimal effort. Even if you're on the verge of approving or implementing a re-design, the solutions we offer may so significantly improve your site's present performance that you can cancel the redesign entirely and keep that money in your own pocket.
4. Price: Just $900 (which includes the incentives paid to the test participants)
Compare $900 to common usability testing ranges: $5,000-$40,000 per test. For example, Nielsen Norman Group usability testing costs from $22,000 to $40,000 per test. http://www.nngroup.com/services/testing.html).
Our usability testing service is priced so every web business can afford it. An added perk: We do all the work for you.
5. Fast results
A full-blown usability test can take weeks or months. Our test takes about a week, so you can run a test, fix the problems and, if need be, run another test to find additional easily-correctable problems. With sequential testing, you can quickly transform your site into a super user-friendly "ka-ching machine."
6. Zero headaches at your end.
We won't need anything from your team or website to run the tests: no overhead, no special equipment, no changes or accommodations. Our test participants will simply need access to your site or test pages. (And think about this: you can even run tests on competitors' websites to glean important insights.)
7. Ideal Solution for New Projects
Easy and inexpensive to do iterative testing for each new project: